(Last updated Nov 30th, 2022)
This Privacy Notice (“Notice”) explains how the legal entity or entities named in the corresponding Legal Notice, Terms of Service, or Terms of Use posted on this website or mobile application (“Assurant®”, “we”, “us”, “our”) collect, use, and share personal information, as well as the rights you have with respect to your personal information and how to exercise those rights.
This Notice describes our practices regarding personal information. This Notice applies to our websites and mobile applications that link to this Notice, and to our other interactions with you where this Notice is provided. This Notice does not apply to websites, applications or other points of contact that have a different privacy notice posted or otherwise available. In addition, this Notice does not apply to our consumer insurance products. If you are an individual covered by, or applying for, an insurance product issued by Assurant, please refer to our Privacy Notice for insurance products available here.
The personal information that we collect about a specific individual, and the sources we use to collect that personal information, will depend on our relationship or interaction with that individual. During the past twelve (12) months, we have collected the following categories of personal information:
We collect personal information from:
We may combine information we collect with information obtained from other sources.
The amount of time we retain a particular category of personal information will vary depending on the purpose for which it was collected, our business need for it, and our legal obligations with respect to it. We retain your personal information for the time needed to fulfill the purpose for which that information was collected and to adhere to our policies on keeping records. Our retention policies reflect applicable statutes of limitation periods and legal requirements. When we destroy your personal information, we do so in a way that prevents that information from being restored or reconstructed.
The purposes for which we collect and use personal information depend on our relationship or interaction with you. We use personal information for the following business purposes:
Purposes for Collection and Use | Examples |
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To provide products and services |
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Support our operations, including to meet risk, legal, and compliance requirements |
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Manage, analyze, improve, and develop our business |
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Assurant does not collect, use, or disclose sensitive personal information other than as permitted by law or with your consent (where required).
Assurant does not use personal information to evaluate, analyze or predict personal aspects related to an individual’s economic situation, health, preferences, interests, reliability, behavior, location or movements, or performance at work, which is also known as profiling, in furtherance of decisions that produce legal or similarly significant effects solely through an automated process that do not require final review and decision by a human.
In the past twelve (12) months, we have disclosed personal information included under the categories listed above for our business purposes to:
Assurant does not sell or disclose personal information for money or other valuable consideration. However, as is common practice among businesses that operate Internet websites and mobile apps, within the past twelve (12) months, we may have shared certain identifiers such as email addresses and pseudonymized identifiers, information about the use of our websites and apps, and inferences drawn about you to our social media, advertising, and analytics partners for data analytics and Targeted Advertising purposes.
We do not knowingly collect personal information from, or knowingly market products or services to, any person under the age of 16. We do not disclose personal information of individuals we know to be under the age of 16 to third parties for Targeted Advertising.
Our websites and mobile applications may use various technologies, including cookies, tokens, tags, web logs, web beacons, widgets, plug-ins, scripts, chat and chatbots, and web server logs to automatically gather information about you and about your use of the Services (collectively, “Data Technologies”). A "cookie" is a text file that websites send to a visitor's computer or other Internet-connected device to uniquely identify the visitor's browser or to store information or settings in the browser. A "web beacon" also known as an Internet tag, pixel tag or clear GIF, links web pages or apps to web servers and may be used to transmit information back to a web server.
We may combine information received from the Data Technologies about visitors to our website or use this information to enable certain features of our services. This information may include demographic data, technical information about the technology (e.g., phone, computer) you use to connect to the online services, web browser information, your IP address, geolocation of your mobile device, and browsing behavior such as pages visited and how often they are visited.
We allow service providers and third-party companies to use Data Technologies to collect the information described above and to track browsing activity over time and across third-party websites, such as web browsers used, which websites are referring traffic or linking to our online services, to support data analytics or, in some instances, to deliver targeted advertisements to you. We do not control these third-party technologies, and their use of such technologies is governed by their own privacy policies. For example, we use certain products from Google for analytics and advertising purposes. You can learn more about Google’s privacy practices with respect to analytics and advertising services by clicking here.
The types of cookies on our websites fall into any one of the following categories:
The length of time cookies will stay on your device will depend on whether it is a “persistent” or “session” cookie. A persistent cookie will be stored by a web browser and will remain valid until its set expiration date, unless deleted by you before the expiration date. A session cookie, on the other hand, will expire at the end of your web session, when the web browser is closed.
We may also use Data Technologies to determine whether you have read, clicked on, or forwarded certain email or text communications we send to you so that we can make our communications more helpful and interesting.
You can unsubscribe from our emails or text messages by following the instructions in the email or text communications you receive from us or, if you are a registered subscriber, you can update your communication preferences at any time by contacting us.
We partner with third parties to provide advertising services that are targeted based on your online activities across websites, mobile apps, and devices over time (referred to as “Targeted Advertising”).
When you visit our websites or mobile applications, we or third parties may place cookies and other Data Technologies on your device to enable us to send you Targeted Advertising both on our websites and on third party websites.
Regarding cookies, including Advertising cookies, the preference you select is limited to the website for which you’ve made the preference selection and does not apply to other sites or any other pages. In addition, third party advertisers may use and disclose information gathered through Data Technologies for their own purposes, subject to their own privacy policies. Several advertisers participate in the Digital Advertising Alliance, and you can opt-out of the delivery of Targeted Advertising to you by the participating advertisers by visiting: https://youradchoices.com/pmc
To prevent Targeted Advertising by or on behalf of Assurant you may:
We may use the following third parties for Targeted Advertising purposes:
Xandr, Inc. Outbrain BeeswaxIO Corp Demandbase, Inc. Meta (formerly Facebook) Google, Inc. MixPanel SalesForce | Liveleads Hibu, Inc. TripleLift, Inc. Yahoo, Inc. Microsoft Advertising Beachfront Media LLC Lotame Solutions, Inc. OpenX PubMatic SpotX | Tawk.to Nielsen Marketing Cloud Datonics Simplifi Holdings, Inc. Intent IQ Sovrn Holdings, Inc. Live Ramp Magnite Amsive Digital |
If you opt-out of Targeted Advertising, you may still see advertisements from Assurant, but these ads are not based on our tracking of your internet browsing activity across third-party websites.
Under certain state laws, you may have the following rights:
We will not discriminate against any consumer who exercises any of their privacy rights found under this Notice by denying a good or service, charging a different price or providing a different level of quality or service. However, we may charge a consumer a different price or rate or provide a different level or quality of goods or services to the consumer, if that difference is reasonably related to the value provided to the business by the consumer’s data. Also note that certain choices, such as disabling cookies, may prevent you from using certain features on our websites.
You may exercise your privacy request rights by:
You must provide sufficient information that allows us to reasonably verify you are the person who is the subject of the rights request, or such person’s authorized representative. We use a service provider to assist with identity verification and, as required or permitted by law, we may take steps to verify your identity prior to granting you access to information or acting on your request to exercise your rights. We may limit our response to your exercise of your rights as permitted under applicable law.
You may designate an authorized agent to request any of the above rights on your behalf. You may make such a designation by providing the agent with written permission, signed by you, to act on your behalf. If an agent makes a request on your behalf, as permitted by law, we may require verification of the agent’s authorization to act on your behalf, require you to confirm you have authorized the agent to act on your behalf, or require you to verify your own identity. This may include, but is not limited to, a notarized financial/general power of attorney, court order, or official proof of guardianship.
Upon receiving your request, we will confirm receipt within ten (10) business days and respond to a verifiable consumer request within the timeframe and in the format required by relevant law.
If we are unable to honor your request, we will provide you with a written explanation of the reason(s). You have the right to contact us in writing if you wish to appeal our decision and we will provide you with a written response.
Assurant’s record-keeping details as required under applicable privacy law are available here: https://www.assurant.com/dataprotection/usa/ccpa-metrics
We use administrative, technical, and physical security measures to protect your personal information and take reasonable steps to securely destroy or permanently de-identify personal information when we no longer need it. Despite these measures, we cannot guarantee the security of networks, servers, and databases over the Internet. Therefore, although we work to safeguard your privacy, we cannot promise, and you should not expect, that personal information or communications you transmit via the Internet are guaranteed to remain secure.
The Assurant privacy practices described in this Notice comply with the APEC Cross Border Privacy Rules System. The APEC CBPR system provides a framework for organizations to ensure protection of Personal Information transferred among participating APEC economies. More information about the APEC framework can be found here.
We may modify this Notice from time to time. When we make material changes to this Notice, we will post a link to the revised Notice on the homepage of our website. You can tell when this Notice was last updated by looking at the “Last updated” date at the top of this Notice. Any changes to our Notice will become effective upon posting of the revised Notice.
If you have questions about this Notice, please contact Assurant’s Privacy Office at:
Privacy Office
260 Interstate North Circle SE
Atlanta GA 30339
Email: PrivacyOffice@assurant.com
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